Apr 11, 2018

Now it's Vodafone's turn...

My complaint about the Vodafone caller tunes app: 
Why is the Android app region locked? I am unable to install it while roaming internationally.

Their response: 

Thank you for reaching us at Vodafone Callertunes App support!!
We would like to inform you that our Vodafone Callertunes app download is restricted to the countries other than India. We understand your concern and sorry for the inconvenience.
Hope you will understand.

No, I don't understand! Why region-lock an app? Is it because people from other countries download the app and then complain that it doesn't work to set their caller tunes? The app surely needs your phone number, so it can always throw up a reasonable error message if a wrong consumer tries to use it.

Sep 27, 2017

Jio is seriously bad at customer care

On 12/7/16 I got a notification from "Jio Notifications" saying "You Jio number 82xxxxxx02 is now ready for tele-verification". I replied to that email mentioning that I had not applied for a Jio connection; but that email bounced because (obviously) such notification mailboxes are "not monitored". The original email said nothing about this and neither did it give any alternative email to contact.

Then I started getting plan activation notifications, recharge notifications, data quota exhausted notifications, recharge successful notifications. I was a bit hopeful that the person who owns that number (which was not masked in any email, BTW) would figure out that they had given the wrong id but that never happened.

Finally, I thought I'd drop an email to "Jio Care" and ask them to remove my email.

September 5:
I do not have a Jio acccount/number. Probably someone has given my email id by mistake. Kindly remove this email from your records.

September 5:

Dear Customer,
I am sorry for the inconvenience caused to you with regards to wrong notification sent on your email address.
Please ignore the notification received with regards to Jio number 82xxxxxx02.
I have escalated the issue to the relevant team, I ensure that you will not receive the notification in future and correct email id is updated.

September 11:
I'm still getting these emails. For example, I got one a few hours ago with the subject "50% of Daily Data quota exhausted for Jio Number 82xxxxxx02". It shouldn't be so difficult to remove my email id from this number's account?

September 12:
Dear Mr. Naik,
Thank you for bringing this issue to our notice.
I have checked and confirm that the Jio SIM is not registered with your name.
It seems that your email id has been updated in our system in error by our customer.
I request you to ignore the future emails and we will make the necessary changes at the earliest.
I appreciate your time and patience.

I am still getting the notifications and I have just two simple questions to Jio:
1. How difficult is it to actually verify the email ID that has been given by a customer?
2. How difficult is it to remove a wrong email ID from a customer account when it is pointed out to you?

And one simple question to the customer:
1. How can you possibly think my email belongs to you?


Sep 9, 2017

Magic settings

mppe required,no40,no56,stateless

Aug 27, 2017

Pi-Hole

I had trouble installing pi-hole on my Raspberry Pi. Looks like this was due to problems reaching the repository mirrors. Take a look here: https://www.raspbian.org/RaspbianRepository

Aug 3, 2017

Chrome slow to start up?

http://googleweblight.com/i?u=http://www.tomsguide.com/answers/id-1951169/google-chrome-slow.html&grqid=JP2-cO1H&hl=en-IN

Interestingly, turning off hardware acceleration actually seems to have worked...

Flip flop

http://m.timesofindia.com/home/education/news/cabinet-clears-plan-to-fail-students-in-classes-v-viii/articleshow/59889883.cms

And who's responsible for the hundreds who were promoted to the next class since 2010 who would otherwise not have made it? What has changed since then that the logic used in 2010 does not apply any more?

Jul 28, 2017

All are equal, but some more equal than others

http://m.timesofindia.com/india/how-lalu-rabri-skipped-pre-boarding-security-checks-at-patna-airport-for-8-years/articleshow/59802080.cms

Jul 22, 2017

Isn't that just nice?

http://m.timesofindia.com/city/bareilly/provide-separate-lane-to-mps/mlas-at-toll-plazas-in-case-of-jams-up-govt/articleshow/59705459.cms

Separate lanes for MPs and MLAs at toll plazas in case of traffic jams.

Jun 23, 2017

Is there hope after all?

http://m.timesofindia.com/city/dehradun/hc-bars-govt-from-new-cars-acs-furniture-until-schools-provided-for/articleshow/59274851.cms

What will it take for government employees to start taking their jobs seriously? Everyone just seems to be a cog in the machine, giving up responsibility by sending files to a different department.

May 31, 2017

New CPUs from Intel

http://www.pcworld.com/article/3198430/components/intels-core-i9-starts-a-bloody-battle-for-enthusiast-pcs.html