Apr 11, 2018

Now it's Vodafone's turn...

My complaint about the Vodafone caller tunes app: 
Why is the Android app region locked? I am unable to install it while roaming internationally.

Their response: 

Thank you for reaching us at Vodafone Callertunes App support!!
We would like to inform you that our Vodafone Callertunes app download is restricted to the countries other than India. We understand your concern and sorry for the inconvenience.
Hope you will understand.

No, I don't understand! Why region-lock an app? Is it because people from other countries download the app and then complain that it doesn't work to set their caller tunes? The app surely needs your phone number, so it can always throw up a reasonable error message if a wrong consumer tries to use it.